Charleston Regional Spay Neuter Center, Inc. d/b/a The Fix‘Em Clinic, an ASPCA/Humane Alliance certified non-profit, high quality, high volume, affordable spay, neuter, and wellness Clinic located in Charleston, West Virginia, is seeking a motivated, experienced, positive-minded, and qualified Clinic Director to be responsible for the day-to-day operations of the Clinic and to support to the Board of Directors in ensuring the overall financial and emotional health of the organization. The Clinic Director will delegate duties as needed to achieve Clinic goals and oversees administrative, clinical staff and volunteers to ensure individual duties are being completed. The Clinic Director is also expected to step in and work alongside staff as needed to meet goals. This position is supervisory, and the successful candidate will be expected to provide leadership, direction, and discipline when necessary.
After years of planning, the Fix’Em Clinic opened in February, 2018 with an exciting mission to spay, neuter and provide wellness services to the largest number of animals possible while maintaining high quality care. We seek an experienced person on board to maintain client flow, staff productivity, inventory, marketing, and to work with rescue organizations and foster positive community relations. These activities will help our medical staff focus on our patients to ensure they receive high quality care.
- Strong organizational skills with the ability to multi-task and focus on completion of tasks;
- Ability to work positively by exhibiting great customer service to the public in person and via phone and social media;
- Ability to work in a collaborative and positive manner with staff and volunteers;
- Willingness to solicit and consider the opinions and ideas of others;
- Strong written and verbal communication, leadership, and motivation skills;
- Basic knowledge of veterinary clinic regulations;
- Ability to work directly with and have a love for dogs and cats;
- Ability to write and apply for appropriate grant funds;
- Basic knowledge of OTC veterinary products;
- Initiative and self- motivation to follow through on all responsibilities in a timely manner;
- Knowledge of computers and relevant software applications including Clinic HQ, QuickBooks, Word, Excel, and others.
Duties and Responsibilities:
- Effectively use all resources available to provide the best possible patient care to animals treated or admitted to the Clinic and ensure client satisfaction on a day-to-day basis;
- Work diligently to market and build the business as appropriate to ensure sustainability;
- Manage employee training opportunities, staffing needs and ensure daily duties are being accomplished while maintaining highest quality care to our patients and clients;
- Payroll and related reporting and payroll taxes and tracks employee insurance deductions for those on clinic insurance;
- In collaboration with Clinic staff, order, receive, and manage inventory including the pharmacy, OTC products, controlled drugs, food, and pet supplies. Negotiate the best prices for these supplies;
- Ensure the Clinic has proper working equipment and supplies and is in compliance with all regulations and codes;
- Help with the daily closing and balancing activities (i.e., end of day reports, daily back-up) and make timely bank deposits;
- Provide reports and information to the Board of Directors as requested at scheduled meetings;
- Work with Volunteer Committees as necessary on fundraising activities, transport procedures and policies, and other clinic projects;
- Maintain electronic client/patient files and ensure data is entered correctly and timely;
- Provide help with reminder lists, invoicing, newsletters, correspondence and other duties as assigned and needed and maintain employee handbook updates.
Desired education, experience:
- 3-4 years managing employees a plus;
- Bachelor’s Degree or equivalent experience;
- Experience working in a Veterinary Clinic environment;
- Experience with working with media and knowledge of proper social media protocols;
- Customer service experience;
- Exhibit knowledge of spay and neuter alliance methods and protocols a plus
Our staff works Monday through Thursdays, and two Saturdays per month, on a rotating basis. Salary is commensurate with experience and skill level. This is an at-will, administrative position, not subject to overtime and may require some evening work to maintain clinic standards. Benefits include PTO, Medical Insurance, and paid holidays with a monthly 5 consecutive day break. Hours are regular and predictable, so you have time to devote to family and other favorite pursuits.
Applicants please send a cover letter and resume via email to firstname.lastname@example.org.
Application will be accepted until June 25, 2018.